If you are not receiving the verification code when signing in, follow these steps to resolve the issue.
1. Check Spam/Junk Folder: Sometimes, verification emails may be directed to your spam or junk folder. Check these folders to see if the verification code email is there.
2. Verify Email Address: Ensure that the email address you entered is correct. A typo in your email address can prevent the code from being delivered.
3. Resend Verification Code: Look for the option to resend the verification code on the sign-in page. Click it to request a new code.
4. Check Email Filters: Ensure that your email settings and filters are not blocking emails from ADAMftd. Adding our email address to your contact list can help ensure delivery.
5. Wait a Few Minutes: There can sometimes be a slight delay in email delivery. Wait a few minutes and then check your inbox again.
6. Contact Email Provider: If you still do not receive the code, contact your email service provider to ensure there are no issues with your email account.
7. Final Option: Email Support: If none of the above steps work, please contact our support team at [email protected] for further assistance.
By following these steps, you should be able to receive the verification code and complete the sign-in process.